Revista Egitania Sciencia - Volume 15 | ARTICLE

Title: IMPLEMENTING OF AN ASSESSMENT PERFORMANCE SYSTEM IN A SMALL MEDIUM ENTERPRISE (SME): CASE STUDY DRUM – PORTUGAL

Author: Amândio Pereira Baía (baia@ipg..pt)

Publication: Revista Egitania Sciencia - Volume 15

Abstract:
People are the main asset of organizations and when motivated reveal a irreplaceable resource for obtaining competitive advantage.
The company DRUM in Portugal, a Small Medium Enterprise (SME) in the Civil Construction Sector, with 40 workers, is facing lack of productivity with the consequent lack of competitively, due a work force low in morale caused by a crisis faced in this sector.
The implementation of a Assessment Performance System, based on the active participation of the workers, on clear, objective and achievable goals, with the participation of the workers in the definition of fair organizational policies and on procedures of rewards distributions and job autonomy in the decision making process of the activities, proved decisive.
Today DRUM, has happier employees, reduced absenteeism and turnover, increased competitiveness but above all consolidated a quality image in its stakeholders.


Keywords: Assessment, Motivation, Performance, Competitive advantage





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