Revista Egitania Sciencia - Volume 22 | ARTICLE

Title: ABSENTEEISM: CASE STUDY OF THE MUNICIPALITY OF BEIMO

Author: Amândio Baía (baia@ipg.pt)* Célia Ramos (celia-ramos@live.com.pt)**
* Professor Coordenador no Instituto Politécnico da Guarda, UDI – Research Unit for Inland Development of Guarda Polytechnic Institute ** Mestre em Sistemas Integrados de Gestão (Ambiente, Qualidade, Segurança, Responsabilidade Social), Instituto Politécnico da Guarda
Publication: Revista Egitania Sciencia - Volume 22

Abstract:
Absenteeism is one of the phenomena that most concerns organizations insofar as it influences the workers’performance, entails costs and contributes to lowering the morale of regular workers. Personal and family issues are pointed out as the main reasons to justify unplanned absenteeism. Employers have tried to determine the validity of absences from work and to offer incentives to mitigate absences. This research presents a case study carried out in a local authority, Municipality of BEIMO (CMB), in order to try to understand the causes associated with absenteeism in this institution and to propose measures that help in solving this problem in order to provide a service of better quality and reduce operating costs. In this study, the absenteeism rate was 3.4%, which indicates that each worker was absent from his or her place of work, on average, 8.5 days in the year. On the other hand, it was found that absenteeism was correlated with age, schooling and length of service. It is the professionals of a more advanced age, with lower education and with more time of service that registered more absences. The main reasons for absenteeism were natural illness and support to family members.

Keywords: Absenteeism, Satisfaction, Human Resources




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